Mintobook
Account Suspension & Termination Policy
Last updated: July 25, 2026
This Policy explains when Mintobook may limit, suspend, or terminate accounts or access to features. It supplements our Terms of Service (https://mintobook.com/terms) and Community Standards (https://mintobook.com/community).
1. When we may take action
We may restrict, suspend, or terminate accounts for reasons including:
• Violations of Terms, Community Standards, Marketplace Rules, or other policies;
• Fraud, scams, fake listings, impersonation, or security abuse;
• Harassment, hate, child-safety risks, or illegal content;
• Repeated spam, evasion of prior enforcement, or coordinated inauthentic behavior;
• Legal requirements, court orders, or credible risk of harm;
• Extended inactivity where permitted, or unpaid obligations for paid features.
2. Types of action
Actions may include content removal, reduced visibility, temporary feature limits (posting, messaging, listing), temporary suspension, permanent termination, or blocking of related accounts created to evade enforcement.
Serious or repeated violations may result in immediate permanent termination without prior notice when reasonably necessary.
3. Notice
Where practical, we may notify you of enforcement via email or in-product notice and provide a high-level reason. We may withhold details when disclosure would risk safety, compromise investigations, or break the law.
4. Closing your account
You may stop using the Service and request account deletion through available settings or by contacting support. Some records may be retained as described in our Privacy Policy.
5. Appeals
If you believe an action was taken in error, follow the Complaint & Appeals Process at https://mintobook.com/appeals.
6. Contact
support@mintobook.com
Mintobook Technologies Inc.
418 Broadway #5396, Albany, NY 12207, USA
Enforcement decisions are made in good faith based on available information and may be updated if new facts emerge.